PBX (Telephone) Operator - Full-Time
Nashville, TN
via HEI Hotels - ICIMS
About Us
Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. We have been the winner of 10 consecutive “Gold Key Awards” for meeting excellence from Meetings & Conventions magazine and have recently undergone an extensive renovation. With dedicated associates, we are poised to exceed our... guest’s every need. Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel family. We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.
Responsibilities
• Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.
• Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests.
• Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.
• Page guests and patrons using the public address system in a courteous and clear manner.
• Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.
• Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.
• Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details.
• Remain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.
Qualifications
• Must communicate well with guests.
• Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.
• Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics
PBX (Telephone) Operator - Full-Time
Nashville, TN
via LinkedIn
Overview
Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner...
Responsibilities
• Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.
• Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests.
• Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.
• Page guests and patrons using the public address system in a courteous and clear manner.
• Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.
• Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.
• Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details.
• Remain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.
About Us
Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. We have been the winner of 10 consecutive "Gold Key Awards" for meeting excellence from Meetings & Conventions magazine and have recently undergone an extensive renovation. With dedicated associates, we are poised to exceed our guest's every need.Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel family. We value U.S. military experience and invite all qualified military candidates to apply.
Qualifications
• Must communicate well with guests.
• Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.
• Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
PBX Phone Operator
TriStar Skyline Medical CenterNashville, TN
via BeBee
Description
SHIFT: Mixed (rotating weekends)
SCHEDULE: Part-time...
At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family Jump-start your career as a PBX Operator today with TriStar Skyline Medical Center.
We are committed to providing our employees with the support they need. At Skyline Medical Center, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:
• Student Loan Repayment
• Tuition Reimbursement/Assistance Programs
• Paid Personal Leave
• 401k (100% annual match – 3%-9% of pay based on years of service)
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)
We are seeking a PBX Operator for our facility to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and we are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now
Job Summary:
• You will answer hospital lines for two facilities directing outside and internal calls appropriately. You will answer all calls within three rings.
• You will utilize beepers and overhead paging according to policy and procedures.
• You will monitor security and facility alarms, notifying appropriate personal as needed.
• You will sort mail daily, placing it in corresponding department boxes. You will help with training and guidance of new staff.
• You will help maintain updated facility information i.e.: logs, lists, and on-calls.
• You will greet, assist and/ or direct everyone who comes to the office window appropriately and in a courteous manner and provide information to all walk-ins.
TriStar Skyline Medical Center is Tennessee's first comprehensive stroke center and a national leader in neuroscience. The facility is equipped with 353 beds and offers a full array of acute care services, including cardiology, oncology, orthopedics/spine, rehabilitation and emergency services. As an ACS Verified Level II Trauma Center and an Accredited Chest Pain Center with PCI, TriStar Skyline is a leading provider of emergency care.Behavioral health services are offered at the TriStar Skyline Madison Campus.
HCA Healthcare has been continually named a World's Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Be part of an organization that invests in you. We are actively reviewing applications for our PBX Operator opening. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care
Qualifications
• High School Diploma or GED
• Good communication skills
• Computer skills preferred
• Experience in customer service and preferably experience with dispatch
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Notice
Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.
For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.
Company Description:
HCA Healthcare is a collaborative healthcare network, driven by physicians, nurses and colleagues helping each other champion the practice of medicine to give people a healthier tomorrow. With a comprehensive network of more than 270,000 people across approximately 1,800 care facilities, our scale enables us to deliver great outcomes for our patients, provide superior nursing care and be a preferred place for physicians to practice medicine. We never stop in our pursuit of insights and care advances based on the knowledge and data we gain from approximately 30 million patient encounters a year. Every day, we raise the bar to improve the way healthcare is delivered, not just in our facilities, but everywhere. We're committed to improving more lives in more ways, and above all else, we are committed to the care and improvement of human life
Medical Office Telephone Operator
Summit Primary CareHermitage, TN
via Salary.com
Job requires sitting in a cubicle for 8 hours answering the phone. Primary duties include scheduling appointments, taking messages for clinical staff, verifying insurance coverage.
Previous medical office experience preferred but not required...
Additional compensation given if you are bilingual.
Candidates who live within a 20 mile radius of Hermitage will only be considered.
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
Education:
• High school or equivalent (Preferred)
Experience:
• medical office: 1 year (Preferred)
Language:
• Spanish (Preferred)
Work Location: One location
Telephone Operator - - W Nashville
Nashville, TN
via Tarta.ai
Posting Date Dec 01, 2021
Job Number 21136085
Job Category Rooms & Guest Services Operations...
Location W Nashville, 300 12th Avenue South, Nashville, Tennessee, United States VIEW ON MAP
Brand W Hotels
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
JOB SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
PBX (Telephone) Oper
Nashville, TN
via Melga
PBX (Telephone) Operator - Full-Time
Job Locations...
US-TN-Nashville
Requisition ID
2022-22756
Category
Front Desk
Position Type
Regular Full-Time
FLSA Status
Non-Exempt
Location Name
Sheraton Music City
About Us
Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. We have been the winner of 10 consecutive "Gold Key Awards" for meeting excellence from Meetings & Conventions magazine and have recently undergone an extensive renovation. With dedicated associates, we are poised to exceed our guest's every need.
Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel family.
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.
Responsibilities
Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.
• Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests.
• Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.
• Page guests and patrons using the public address system in a courteous and clear manner.
• Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.
• Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.
• Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details.
• Remain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.
Qualifications
• Must communicate well with guests.
• Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.
• Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
PBX Phone Operator
Nashville, TN
via LinkedIn
Description
SHIFT: Mixed (rotating weekends...
SCHEDULE: Part-time
At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a PBX Operator today with TriStar Skyline Medical Center.
Some Of Our Unique Benefits We Offer Include
We are committed to providing our employees with the support they need. At Skyline Medical Center, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs.
• Student Loan Repayment
• Tuition Reimbursement/Assistance Programs
• Paid Personal Leave
• 401k (100% annual match - 3%-9% of pay based on years of service)
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)
We are seeking a PBX Operator for our facility to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and we are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!
Job Summary
• You will answer hospital lines for two facilities directing outside and internal calls appropriately. You will answer all calls within three rings.
• You will utilize beepers and overhead paging according to policy and procedures.
• You will monitor security and facility alarms, notifying appropriate personal as needed.
• You will sort mail daily, placing it in corresponding department boxes. You will help with training and guidance of new staff.
• You will help maintain updated facility information i.e.: logs, lists, and on-calls.
• You will greet, assist and/ or direct everyone who comes to the office window appropriately and in a courteous manner and provide information to all walk-ins.
TriStar Skyline Medical Center is Tennessee’s first comprehensive stroke center and a national leader in neuroscience. The facility is equipped with 353 beds and offers a full array of acute care services, including cardiology, oncology, orthopedics/spine, rehabilitation and emergency services. As an ACS Verified Level II Trauma Center and an Accredited Chest Pain Center with PCI, TriStar Skyline is a leading provider of emergency care.Behavioral health services are offered at the TriStar Skyline Madison Campus.
HCA Healthcare has been continually named a World's Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Be part of an organization that invests in you. We are actively reviewing applications for our PBX Operator opening. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!
Qualifications
• High School Diploma or GED
• Good communication skills
• Computer skills preferred
• Experience in customer service and preferably experience with dispatch
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Notice
Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.
For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1
PBX/Telephone) Operator
Sheraton Music CityNashville, TN
via Learn4Good.com
Position: PBX (Telephone) Operator - Full-Time
About Us
...
Excellent service is a tradition c City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. We have been the winner of 10 consecutive “Gold Key Awards” for meeting excellence from Meetings & Conventions magazine and have recently undergone an extensive renovation. With dedicated associates, we are poised to exceed our guest’s every need.
Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel family.
We value U.S. military experience and invite all qualified military candidates to apply.
Overview:
Support the Front Office in providing superior guest service by fielding all guest issues and requests received by of addressing and resolving any problems in an efficient and timely manner.
Responsibilities:
Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.
Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests.
Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.
Page guests and patrons using the public address system in a courteous and clear manner.
Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.
Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.
Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details.
Remain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Qualifications:
Must communicate well with guests.
Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.
Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits:
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Vacation programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with Daily
Pay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics
PBX Telephone Operator - Full-Time
Sheraton Music CityNashville, TN
via Jobilize
Overview
Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner...
Responsibilities
• Promptly answer telephone calls, greet callers with a positive and clear voice.
Listen to ascertain the correct extension.
Reading and using a moderately complex computer console, direct calls to appropriate line.
Requires sitting in a confined space for long periods of time to continuously perform essential functions.
• Transcribe complete messages and repeat information to verify accuracy.
Input and retrieve messages from the computer as requested.
Read and verbally recite exact messages for guests.
• Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.
• Page guests and patrons using the public address system in a courteous and clear manner.
• Act as dispatcher for security, guest services and property operations associates.
Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.
• Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.
• Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures.
Initiate emergency response as necessary and legibly document pertinent details.
• Remain calm and polite especially during emergency situations or heavy hotel activity.
Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.
About Us
Excellent service is a tradition at the Sheraton Music City Hotel.
Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space.
We have been the winner of 10 consecutive "Gold Key Awards" for meeting excellence from Meetings & Conventions magazine and have recently undergone an extensive renovation.
With dedicated associates, we are poised to exceed our guest's every need.Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service.
Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more.
Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel family.
We value U.S.
military experience and invite all qualified military candidates to apply
Medical Telephone Operator
Associated Urologists of NashvilleNashville, TN
via Jobs Near Me USA
Jobs Hiring Near Me
Nashville, TN...
– Medical Telephone Operator
Location:
Nashville, TN
Associated Urologists of Nashville is seeking an experienced medical telephone operator for a busy and growing medical office. We want someone who is able to deliver great customer service and can efficiently handle a variety of administrative tasks.
It is imperative to have someone who is patient and kind and is able to work in a team environment.
Must be able to work with the highest level of confidentiality and adhering to all HIPAA guidelines and expectations. Some of your responsibilities will include:
• Greeting patients with friendly and always professional attitude; also having that same attitude with co-workers and doctors.
• Must be a team player and willing to help where needed.
• Keeping patient information updated.
• Checking insurance eligibility/benefits/necessity for prior authorization or referral.
• Process payments for co-pays and previous balances.
• Collect past-due balances.
• Answer multi-line phones efficiently, direct calls appropriately and making sure there is resolution before hanging up.
• Scanning all patient information into our EMR system
• Must be able maintain a clean and organized desk/ workspace while working on multiple tasks.
• Triage telephone call in a timely fashion while providing outstanding customer service.
QUALIFICATIONS
• Education – High School Diploma or equivalent
• Experience – 1+ years of medical telephone operator
• Scheduling appointment for multiple doctors at multiple locations
• Insurance verification
• Understanding and experience with EMR.
Job Type: Full-time
Pay: $14.50 – $17.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
COVID-19 considerations:
All staff and patients are required to wear mask.
Education:
• High school or equivalent (Preferred)
Experience:
• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
Work Location:
• Multiple locations
Work Remotely:
• No
Work Location: Multiple Locations
Click Here To Apply
